Terms and Conditions of Sale of Digital ProductsUNDULLIFY MEDIA LTD

Last Updated: 10 April 2025

Article 1: Scope of Application

1.1 These Terms and Conditions of Sale apply to all transactions for digital products (including downloadable content, licenses, access credentials, or any other form of digital delivery) made through the UNDULLIFY MEDIA LTD website or other online platforms managed by the company.

1.2 For the purposes of these Terms, “client” refers to any natural or legal person placing an order with UNDULLIFY MEDIA LTD through our website, which is validated using our secure payment platform or any alternative accepted method.

Article 2: Eligibility and Age Restrictions

2.1 UNDULLIFY MEDIA LTD welcomes orders from clients who are at least 16 years old for digital products. For any services (such as coaching, workshops, or webinars) that might require a higher level of contractual competence, clients must be at least 18 years of age.

2.2 In order to comply with applicable legal obligations, if it comes to our attention that a client has ordered while not meeting these minimum age requirements, we will either cancel the order and offer a full reimbursement or take appropriate steps in line with consumer protection regulations.

Article 3: Order Process

3.1 By placing an order on any UNDULLIFY MEDIA LTD website, the client confirms that they have read, understood, and unconditionally accept these Terms and Conditions.

3.2 The order is deemed accepted once the payment is confirmed, and an electronic confirmation is sent to the email address provided by the client.

Article 4: Price and Currency

4.1 All prices are indicated in United States Dollars (USD) and are inclusive of all applicable taxes, unless explicitly stated otherwise.

4.2 Prices may change at any time; however, the price applied to an order will be that which is displayed at the time the order is placed.

4.3 For clients outside the United States, currency exchange rates may apply and additional fees may be charged by the payment provider or card issuer.

Article 5: Payment

5.1 Payment is due immediately upon placement of the order, including for pre-order digital products.

5.2 Payments can be made via credit/debit card or any other method as may be offered on the website. For cards issued outside the United States, please ensure that they are internationally recognised (e.g., Mastercard, Visa).

5.3 Our secure payment is processed via our designated payment gateway (for example, Stripe) where encryption and data security measures comply with industry standards. UNDULLIFY MEDIA LTD does not assume responsibility for any security issues arising from the payment provider.

Article 6: Digital Delivery

6.1 Digital products will be delivered by electronic means, such as via an email with a download link or through an online account accessible after the order is confirmed.

6.2 Once the digital product is made available for download, the risk of loss or damage transfers to the client.

6.3 In the event of technical issues (for example, an interrupted download), the client should contact our customer support immediately. UNDULLIFY MEDIA LTD will make reasonable efforts to resolve any delivery issues or provide alternative access to the digital content.

Article 7: Refunds and Cancellation

7.1 In line with applicable consumer protection laws, clients generally have a right to cancel orders for digital content if the full statutory conditions are met. However, if the client expressly agrees to begin the download or streaming of the digital product immediately—acknowledging that such action results in the waiver of their cancellation rights—UNDULLIFY MEDIA LTD will not accept a cancellation or provide a refund after the commencement of digital content delivery.

7.2 For cases where the digital product is defective or not as described, the client is entitled to a refund or replacement in accordance with applicable consumer legislation.

Article 8: Intellectual Property Rights

8.1 All digital content sold remains the intellectual property of UNDULLIFY MEDIA LTD or its licensors. The sale of digital products does not transfer any ownership rights to the client.

8.2 Clients are granted a non-exclusive, non-transferable licence to use the digital product for personal or, where permitted, business purposes as specified at the time of purchase.

8.3 Any redistribution, reproduction, or public communication of the digital product without explicit permission is strictly prohibited.

Article 9: Data Protection and Privacy

9.1 UNDULLIFY MEDIA LTD is committed to protecting the personal data of its clients in compliance with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR).

9.2 By placing an order, the client consents to the collection, processing, and use of their personal data as described in our Privacy Policy. Clients have the right to access, rectify, or request the deletion of their personal data in accordance with applicable legislation.

9.3 Signing up for our newsletter or promotional materials is voluntary. Clients may unsubscribe at any time by following the instructions provided in the email communications.

Article 10: Liability and Warranties

10.1 UNDULLIFY MEDIA LTD endeavors to deliver digital products that conform with the product descriptions and to provide a secure shopping environment. However, we make no express or implied warranties regarding the digital products, except as expressly provided by applicable consumer protection laws.

10.2 In no event shall UNDULLIFY MEDIA LTD be liable for any indirect, incidental, or consequential damages arising from the use of the digital products, except as required by law.

10.3 Where required by applicable law, UNDULLIFY MEDIA LTD’s liability is limited to the value of the order or the cost of the digital product concerned.

Article 11: Governing Law and Jurisdiction

11.1 These Terms and Conditions, as well as any disputes or matters arising from the purchase or use of digital products, shall be governed by and construed in accordance with UK law.

11.2 Any disputes relating to these Terms and Conditions will be subject to the exclusive jurisdiction of the courts of England and Wales, unless otherwise agreed or mandated by consumer legislation applicable to the client’s location.

Article 12: Company Information

UNDULLIFY MEDIA LTD is a company registered in the United Kingdom. The registered office is:

UNDULLIFY MEDIA LTD167-169 Great Portland Street,5th Floor,LondonUnited KingdomW1W 5PF

For any queries regarding these Terms and Conditions or any other matters, please contact us here.